Frequently Asked Questions
What types of events do you do?
Anything you can dream up! Some of our most popular events include birthdays, weddings, baby showers, team snacks, and year-end celebrations. If you have something special in mind, let’s chat!
Are your cookies nut-free?
Yes — our cookies are nut-free. However, they are made in a kitchen that handles nuts, so we can’t guarantee they’re completely free from cross-contamination.
How long do the cookies stay fresh?
Each cookie is individually heat-sealed to lock in freshness. They maintain their best taste and texture for up to one week at room temperature.
How should I store the cookies?
Keep your cookies in their heat-sealed packaging or transfer them to an airtight container at room temperature. You can also freeze them for up to three months. Be sure to let them thaw fully in an airtight container to preserve the design. Please do not refrigerate the cookies, as it can affect the icing.
Do you ship cookies?
Unfortunately, we do not offer shipping at this time. Cookies are available for local pickup only.
How far in advance should I place a custom order?
We recommend placing your order at least 2 weeks in advance — the earlier, the better! Rush orders may be available for an additional fee. Please send a direct message before placing a rush order.
Do you offer bulk or corporate orders?
Yes! Our Simple and Sweet tier is perfect for bulk orders. For anything over 6 dozen, please send a direct message so we can chat details and availability.